Last updated: January 2025
Thank you for your purchase from Vezio (vezio.org). Please read our refund policy carefully before completing your order.
1. Digital Products
All products sold on this website are digital and downloadable in nature.
Due to the nature of digital content:
- All sales are final
- We do not offer refunds or returns once the product has been accessed or downloaded
2. Exceptions
A refund may be considered only if:
- The product was not delivered due to a technical error
- Duplicate payment was made accidentally
Refund requests must be submitted within 2 days of purchase.
3. Refund Process
To request a refund (if eligible), please contact us with:
- Order ID
- Email used during purchase
- Reason for the request
Refunds, if approved, will be processed to the original payment method within 5–10 business days.
4. Chargebacks & Disputes
Unauthorized chargebacks or payment disputes may result in:
- Immediate account restriction
- Loss of access to purchased content
Please contact us first so we can resolve the issue quickly.
5. Policy Updates
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page.